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| What our customers are saying |
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June 14, 2017
Tammy
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| I just wanted to share with you my experience from yesterday at City Auto Murfreesboro. Max Ahmad was my salesperson. He is awesome. Great asset to City Auto sales team. Max earned my business for life as well as anyone I can send his way. I have never had anyone go out of their way like he did to help me. He even came in on his day off. He is very knowledgeable and genuine. I cannot express in words how important he and the others guys made us feel. Geoff Faulk, Kirk Hollenbach, Matt Wiles, and Kent Watson helped make this experience great. Your team is the best!!!!!! |
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June 06, 2016
Mark
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| Roger took the time to discuss all questions/concerns prior to making the drive from Atlanta. He actually took additional detailed photos so we could be assured the vehicle was everything we hoped. We traveled 8 hours round trip and returned with the vehicle. After returning home, we noticed a couple of issues which seem to be common for that year/make/model. City Auto / John H. worked with my local GM dealer to get me a far more reduced labor rate and also helped out with the charges. These items were not covered under the 30 day warranty but these guys really stepped up and this an opportunity to SHINE!!!! Thanks to: Roger and John "City Auto" Mark and Ana S. |
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| Our Response |
| Hi Mark, this is a true testimony to great customer service and experience, and we at City Auto are very proud to hear it. We truly appreciate that you drove from Atlanta to come and see us, and we are even happier that you left with the car that you desired! Thank you for this great review and for giving our dedicated members of our team a shoutout. Welcome to the City Auto family Mark!” |
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May 28, 2016
Henry
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| Thank you to Mr. Christopher Anderson for your great professionalism and awesome customer care. It was the most comfortable and straight forward car buying experience that I've encountered. Mr. Anderson has definitely earned my business for life. Thanks again Christopher and the entire City Auto team! |
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| Our Response |
| Henry, we are so pleased that you had such great customer service doing business with us. Thank you so much for choosing City Auto and for recommending Christopher! Welcome to the City Auto family! |
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May 27, 2016
Kelsey
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| I just love the people at City Auto! We've purchased 4 cars there! The Service Department rocks too! My beautiful truck needed some love this week and Jeff Reed was so helpful, easy to talk to and got the job done. He made sure to call me with an estimate and explained everything in a easy to understand way. I walked out of there knowing what had been done to my truck and why. Great job! Of course, my favorite sales associate is Will North! He's knowledgeable, honest and really strives to understand his customer's needs and wants. Management: You've done a great job selecting quality people to represent your company! Thanks for everything! I recommend you to everyone! |
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| Our Response |
| Kelly, thank you for this awesome review! Customers like you are what make our team so proud to do their jobs everyday. Thanks for giving Will a shoutout and for recommending us to all of your friends! The City Auto family appreciates you and your continuous business. |
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May 27, 2016
TJ
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| I recently made a purchase at City Auto. When I tell you it was the most hassle free, professional and confident car purchase I ever made, I mean it! My salesman, Bernard Williams, had me in and out of there in an hour. He listened to my thoughts on what I wanted and selected the perfect car for me, allowed me to drive it like I wanted and insured that it was what I wanted. I will be back! |
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| Our Response |
| TJ, congratulations on your new purchase! We are so glad you had such a positive and easy car buying experience with us at City Auto! Thank you for the review and for giving Bernard a shoutout! We hope to see you for years to come |
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April 12, 2016
Tim
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| After dealing with Tony for several days on a 2004 Jeep Wrangler, and jumping through hoops to get the deal sealed, the Jeep was sold out from under me. As you can imagine I was infuriated. Tony, and the City Auto guys went above and beyond to make it right, and got me into a newer, much nicer Jeep. What started out as a horrible experience ended with a happy customer thanks to the hard work by the City Auto guys. Would recommend to anyone. |
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| Our Response |
| Tim, this is such a great success story! Although we hate that the original Wrangler got sold out from under you, we are so glad that our team was able to work it out for you! This is the kind of customer service that City Auto strives for daily. We hope your jeep keeps you happy for years. Thanks for sharing with us. |
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March 10, 2016
Blake Hodge
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| This place is awesome! a joy to deal with and the easiest process I have ever experienced in purchasing a vehicle. |
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| Our Response |
| Thanks for the shoutout Blake!! Come back and see us! |
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March 01, 2016
Kelsey Sisson
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| This past Saturday, I had the pleasure of working with Kent Watson and Gregg Boardman. I had all my questions and concerns answered, with no pressure and felt so comfortable throughout the whole process. Even the wonderful, Stephanie Smith, helped close my loan flawlessly and quickly. I would highly recommend city auto to anyone looking to purchase their next vehicle! I am completely in love with my new vehicle! Thanks City Auto! |
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| Our Response |
| Kelsey, we are so glad that you had a great time with us this weekend. We make it our goal to ensure our customers have a smooth and easy buying experience with us, and we are happy that we gave that to you! We hope you enjoy your vehicle, and thank you for such a great reference and review! |
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February 18, 2016
Elizabeth G.
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| My husband and I visited two other car dealerships and had terrible experiences at both before stopping by City Auto on a whim. We met with Bill Williamson. Long story short, 24 hours later we walked (drove) out of the lot with not one but TWO new-to-us cars. Our experience was wonderful! He was honest, patient, funny, and he truly cares about his customers. He made the process easy and was just incredibly helpful. I would highly recommend City Auto and Bill to anyone! Thanks so much! |
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| Our Response |
| Elizabeth, thanks so much for your lovely remarks about Bill Williamson - we're mighty fond of him, too. And we're pleased to know that we exceeded your expectations and that you got the vehicles you wanted. Two new cars - twice the excitement!! We appreciate your recommendation to others as well. You and your husband enjoy your Valentine's weekend. |
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February 13, 2016
Tangela Wright-Tucker
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| Thanks to Gerald Bynum, we are repeat customers! His exemplary customer service is what we love about him. He is patient, understanding and caring. We were in and out in no time and we are so very happy with our car selection. Thanks again Gerald! |
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| Our Response |
| You are right! Gerald is a top-notch professional! Thanks for coming back to City Auto. And thank you for recognizing Gerald Bynum. Enjoy your car! |
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February 08, 2016
tbhicks90
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| I went to City Auto over the weekend to buy a used car. I'm a young girl and have never bought my own vehicle before and the customer service I received was great. I didn't feel like I was taken advantage of because of this being new to me. Tarek Nahhas took great care of me, I got to test drive several models and he was never pushy or impatient. I ended up leaving with a car way newer than I expected to be leaving with and I got a great deal on it. They had a great selection to choose from. I put off trading my car in for the longest time and I'm glad I went to these guys to finally make it happen. |
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| Our Response |
| We appreciate your compliments on our salesman Tarek and your experience shopping at City Auto. It's our goal to provide a car-buying process that is hassle-free, which is important for everyone. It's especially important for first-time buyers, too. Enjoy your new vehicle! |
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February 08, 2016
Tbhicks90
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| I went to City Auto over the weekend to buy a used car. I'm a young girl and have never bought my own vehicle before and the customer service I received was great. I didn't feel like I was taken advantage of because of this being new to me. Tarek Nahhas took great care of me, I got to test drive several models and he was never pushy or impatient. I ended up leaving with a car way newer than I expected to be leaving with and I got a great deal on it. They had a great selection to choose from. I put off trading my car in for the longest time and I'm glad I went to these guys to finally make it happen. |
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| Our Response |
| We appreciate your compliments on our salesman Tarek and your experience shopping at City Auto. It's our goal to provide a car-buying process that is hassle-free, which is important for everyone. It's especially important for first-time buyers, too. Enjoy your new vehicle! |
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February 01, 2016
Becca
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| We worked with Bill Williamson on the purchase of our new suv. Such a pleasure to work with, never felt pressure to buy and he worked with us on our trade in got us in a vehicle that we could not be more excited to drive! Definitely will be working with him again when we decide to purchase our next vehicle. |
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| Our Response |
| We want to make car buying fun - it is exciting to get the vehicle you really want. And it's great team members like Bill Williamson who make it happened. Thanks for your business and for letting us know you're pleased with our service! |
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January 28, 2016
Mistee
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| There was no pressure for me to hurry and buy. Bill worked with me and addressed my concerns and helped me find a vehicle that met my needs and was great for me. I would recommend City Auto and Bill Williamson to anyone looking for a car and a great deal. Thanks guys! |
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| Our Response |
| Thank you, Mistee! We firmly believe a no pressure sale is a better sale! We are so excited you joined our City Auto family and look forward to serving you and your family for years to come! |
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January 25, 2016
Necole
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| Tarek was super nice and NOT pushy. Very knowledgeable and helpful. Things got a little touchy with the finance department when we decided to sleep on it, but we worked through that. |
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| Our Response |
| Thanks so much for your compliment of Tarek! We appreciate your business and are glad any glitch was resolved to your satisfaction. Enjoy your new vehicle and please tell others about City Auto. |
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January 16, 2016
Robert
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| Everyone is friendly…hassle-free service…Finance department was quick and simple. Thanks Micah Lyons and James Brown |
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December 22, 2015
Thegatorhater
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| Where I go to buy all my cars. Just bought my 3rd vehicle from City Auto. Very surprised to find how much the Murfreesboro store has grown since my last purchase. Not only will I continue to buy my vehicles from City Auto because of the huge selection and professional staff (Candi, Matt and Cordell), but because of the way they give back to our community. It hasn't gone unnoticed. Mad Props City Auto |
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December 21, 2015
Susan
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| This was absolutely the best experience I have ever had buying a car!!! They go above and beyond in their Customer Service!! A special THANK YOU to Kent, my salesman and Matt ...........Thank you again! |
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December 18, 2015
Julie
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| I absolutely loved working with Erik! He was the nicest salesman I have dealt with while looking for a car. Normally salesman make me uncomfortable but he was very laid back and easy to talk with. He gave me and my family plenty of space to talk and make our desision. Best experience I've had. |
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December 17, 2015
RamDude42
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| I went to City Auto to test drive a few trucks and worked directly with Trace Wilfong the whole time. He was patient, very responsive (we communicated via text which I appreciated), highly knowledgeable about the trucks in stock, and in general he worked like an advocate of mine to find exactly what I wanted. After day 1 of test drives he sensed I was unsure of current inventory and recommended I come back a few days later to look at new stock. I really appreciated his low pressure approach to the whole sales process. He even helped me find a place to go get some accessories for my new truck. Thanks Trace!!! |
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