Reviews & Testimonials
at City Auto

Sandeep soni

Sandeep Soni gave excellent customer service for my husband Lando McDuffie!!

Sandeep Soni was extremely helpful . 2nd purchase from him - highly recommended

Sandeep Soni at the Elmore Rd location was helpful and worked hard to get us in the car we wanted!

I just got my car from city auto and I had a great experience my car salesman was Sandeep Soni

Mario was the BEST!!!!

Enjoyed our experience with Sandeep Soni at City Auto.

Sandeep Soni was amazing!

Drew was incredible. He was straight forward, patient, and non-aggressive. He made the process easy.

Great deals !! Go n ask for sandeep soni he is your guy

Sandeep soni is a very honest salesman and helped me day late and get the cell done almost 2 hours after closing.

Thanks to Bernard Williams for a smooth process. My son absolutely loves his car. Bernard has been our salesperson for years. Great integrity and always upfront and honest. Once again thank you !! Natalyn

Very good. Hannah thank you so much!

Excellent!!

Danielle is a great sales lady. Communication and kindness was top tier. Helped me get a car fast and easy. Overall staff was helpful. I’ll definitely recommend anyone who’s in search for a car to City Auto Elmore Rd location. Ask for Danielle; she will get you taken care of.

Sandeep Soni was very helpful his customer service was awesome.

I started the buying process and it only took 2 days to get the whole process complete. Ms. Mary McDaniel was a large help with the process. Quality service and good cars.

Great professional. Very personable with an eye for making a great deal

Edit: After initially having trouble, Boonie Walls stepped in and has worked to make things right. His communication with me has been excellent, and that has relieved a significant amount of stress. After the car was worked on, he personally (with my permission) test drove the car before I got it back to make sure things were good. I feel much better about my purchase, and recommend if you go to City Auto Memphis, ask for Boonie. So far this is the worst car buying experience I’ve ever had. The first day I had the car, the check engine light came on. I was instructed to bring it back to City Auto for repairs. After five days, I finally got a response from the salesperson that the car was ready. When I got there, it took him half an hour to find the car. When he finally came back, he just handed me the keys and said “here you go.” He didn’t tell me what had been worked on, and when asked for paperwork he said it wouldn’t be available for a couple days, then he would get it to me. That was two weeks ago and I haven’t been told anything. That first day I got the car back, the check engine light came on again for the same problem. When I informed the salesman of that, he said “I’m sending the information to the people that can take care of that situation.” That was a week ago, and I haven’t heard anything, and the salesperson has stopped responding to my texts and emails. So now I’ve had this car three weeks and can’t drive it. I’ve called the main number, and they just direct me back to the inept salesperson. I waited in this economy to buy a much-needed second vehicle, and to say I’m disappointed is a massive understatement. I do not recommend making a purchase through these guys. The customer service was terrible from the start, all the way around, and I feel like a sucker.

The salesman Guzman and the Finance personnel Mr. Terrence was very professional and friendly. Great jobs Gentlemen. Keep up the good work 💯